Here’s How to Fix the Bug Causing iPhone Notes to Disappear

Halloween might be over, but the scares just keep coming for some iPhone users, who’ve stumbled across a pretty concerning bug after accepting the updated iCloud Terms and Conditions. Those affected have reported on social media that they’ve lost all files saved in their Notes app, and for very good reason, they’ve been looking for answers.

If you’re like me, the Notes app is an integral part of how you stay organized. It allows me to quickly jot down ideas, keep track of assignments, scan important documents, and, since the iOS 18 update, keep any voice notes in a convenient spot. Because I also use a MacBook Air, I know these files will be waiting for me on my laptop, so I tend to use Notes across all my Apple devices. If my files suddenly disappeared, I would be a disorganized mess.

Here’s some background: there weren’t any significant changes when the iCloud Terms and Conditions were most recently updated on September 16, 2024. According to MacRumors.com, the revisions included changing “Apple ID” to “Apple Account” and adding language that users must agree not to engage in any activities that exploit, harm, or threaten minors in any way.

Then, this week, iPhone users were notified they must now agree to those new Terms and Conditions to continue using iCloud, only to have some who did just that see the contents of their Notes app suddenly disappear and feel the panic set in.

If you saw your files vanish, you’re in luck. There are steps to fix the issue, and it won’t take a long, angry call to Tech Support.

  1. On your iPhone, open your Settings app.

  2. Tap your Apple Account settings (the top subsection where your name and profile picture are).

  3. Scroll down and Tap on iCloud.

  4. On the next screen, tap on Notes. It will be under “Saved to iCloud.”

  5. Click the button next to “Sync this iPhone” so it is green, which indicates the feature is enabled. If it is already green, turn it off and back on again.

  6. Open your Notes app and wait several minutes for your files to be restored from iCloud.

While there is no current explanation for the cause of the issue, I’m just relieved the fix is so easy.

Max Is the Latest Streaming Service to Target Password Sharing

Following similar crackdowns from Netflix and Disney+, Max (formerly HBO Max) has announced its intentions to stop you from freely sharing passwords across households. In an earnings call Thursday, company Chief Financial Officer Gunnar Wiedenfels said the move would start with “very soft messaging” over the next few months before getting more serious heading into 2025 and 2026.

That at least gives password sharers a bit of time to prepare themselves, although this news doesn’t come as a total surprise. Pointing specifically at Netflix, Warner Bros. Discovery streaming head JB Perrette warned back in March that the company was looking into stamping out password sharing as “another growth opportunity.”

Wiedenfels called the plan to cut password sharing “a form of price rises,” saying that the company will start by “asking members who have not signed up, or multi-household members to pay a little bit more.”

While it’s currently unclear exactly how Max will implement the change, Wiedenfels comments imply that, as on Netflix and Disney+, password sharing will still be allowed, just at a premium to your plan. Presumably, the company will announce more details as its efforts to stamp out unpaid password sharing heat up.

The decision comes during what CEO David Zaslav called “generational disruption” in the market (the media mogul specifically called out Joker: Folie à Deux’s “disappointing results” in the box office as an example of the difficulties the company is facing). It’s possible that stopping free password sharing might allow the company to avoid more directly raising subscription prices as it did in June, although Wiedenfels didn’t preclude the possibility of more direct price hikes too.

Emphasizing Max’s “premium nature,” the executive said there is still “a fair amount of room to push a price we’ve been judicious about.” As of now, Max’s ad-supported plan costs $9.99/month, and its ad-free plans start at $16.99/month. By comparison, Netflix’s ad-supported plan will run you $6.99/month, while ad-free plans start at $15.49/month.

Despite the doom and gloom, the company’s Q3 earnings release revealed that Max added 7.3 million subscribers this quarter.

Don’t Delete Your X Account (Do This Instead)

If you’re thinking of deleting your X account, I wouldn’t blame you (I’d only ask what took you so long). Things are wild over there right now, and stability sure isn’t on the horizon. However, before you take the nuclear option and say goodbye to Elon Musk and his ilk, consider not deleting your account: Don’t stay, mind you—just leave in a safer way.

Why deleting your X account is dangerous

When you initiate the deactivation process for your X account, it takes 30 days before your account is permanently deleted, tweets and all. However, once that 30 days is up, your username is fair game. After all, you deleted your account, and, therefore, relinquished your claim over the name. It now returns to the “people,” or at least the first person to notice its availability, where it can be used in a new account for as long as that user wants it.

This is the nature of the internet: Abandon a username, and someone else will snatch it up. But it isn’t something to be taken lightly. Sure, it doesn’t matter if some nobody wants to take over your novelty account “MarvelRocksDCSucks2012,” since your days of fighting about comic book movies on the internet are behind you. But if your X handle is your real name, the potential for problems escalates.

Obviously, this issue is most pressing for those with public personas. If you delete your X account, and someone takes over your handle, they can tweet as if they were you. Worse yet, with X Premium, they have the potential to “verify” themselves with a blue check. To the average X user, the tweets from this account would look like they were coming from you, no matter what the new owner of the account was posting. “DC is cinema” could be attached to your brand.

But you don’t need to be a celebrity or high profile person to worry about this potential impersonation. For better or worse, our identities are tied to social media these days. When your name is searched online, people will find that X account and anything they might have tweeted under your “name.”

While that’s bad enough, it can impact important opportunities in your life. Everyone from college admissions to job recruiters scours the internet for your digital footprint to evaluate whether or not you’re a good fit for whatever it is you’re applying for. They’re not going to take the time to investigate whether that X account is yours or not: They’re going to associate those tweets with you. The best course of action, then, is to abandon your account without deleting it altogether.

How to safely leave X

The first step is to delete all your posts. This would happen automatically 30 days after hitting X’s official “deactivate” button anyway, so it’s no different to do it yourself. The free option is to go through and delete your posts one-by-one. However, depending on how long you’ve had your account and how active you’ve been, that could take a long time.

Instead, you could use a deleter service like the appropriately named Tweet Deleter or Delete Tweet. With one of these services, you can sign in with your X credentials, and the service will wipe your account clean. They even delete likes, though that’s not quite as necessary since likes became private. Some of these services allow you to archive and save your deleted posts if you like, but you can also download an archive of your account through X itself if you’d like.

That said, these services cost money, ever since X did away with its free API. Tweet Deleter, for example, starts at $4.99 per month, which lets you get rid of 3,000 posts per month, while Delete Tweet starts at $5.99 per month. In addition, you need to connect your X account to these services, which means you’ll be handing over quite a bit of data. If you want the most private (and free) option possible, delete your posts by hand.

Once your posts (and likes) are dealt with, it’s time to close up shop. Start by heading to Settings and privacy > Privacy and safety > Audience and tagging, then chooseProtect your posts.” If you do have any public information left attached to your account, such as likes, privatizing the account will prevent non-followers from seeing.

Next, go to your profile, then Edit profile, to delete any personal information in your bio, and replace your profile picture with, well, anything else. Finally, change your password to something impossible to guess. It’s the digital version of locking your door and throwing away the key.